FAQ2022-02-24T17:21:51+00:00
How do I hire you?2022-02-26T21:51:51+00:00

Fill out this contact form or send me an email at hello@jessicaleighart.co.

I live close to you… can I pick up my order rather than pay shipping?2022-02-24T16:44:42+00:00

If you live nearby, you may opt out of shipping charges and pickup your order by selecting “local pickup” for your shipping option.

Can I get a different size print or canvas than offered in your shop?2022-02-26T22:09:48+00:00

Please contact me here to discuss further customization options!

Can I add or change the frame in the listing?2022-02-26T22:09:18+00:00

Absolutely! I am able to order a wide variety of custom frames, aside from the wooden attached frames I offer in-house. Shoot me a message here and we can discuss further.

Why is the lead time so long?2022-02-24T16:53:56+00:00

If you’ve ordered a custom piece, I reserve your request in the order it was received. I usually have pending orders in progress and work diligently to stay within the projected completion date parameters of 6-8 weeks.

If you have ordered a print or canvas replica, I may not have the style or size ready to shop and third-party printing has their own turnaround time. I have made business relationships with reliable and quality printing companies and want to respect their workload as well.

How do I know if I’m buying an original or a reproduction?2022-02-24T16:51:14+00:00

Custom pieces are always original, even if they are inspired by one of my previous pieces. There are no two exactly alike! A print is a reproduction of an original piece I have already painted.

Do I own the rights to a piece you’ve painted for me?2022-02-24T17:00:03+00:00

Under the Law, I (as the artist):

  • retain all rights to all visual art I create: original paintings and lettering pieces sold and/or commissioned paintings and lettering pieces as well as any and all rights to images of these items.
  • retain the right to make reproductions (prints) of any of my artwork both for sale or display (this includes commissions).
  • MUST be given credit if my artwork is reproduced and/or shown in the media (magazines, tv, internet, etc.)
    • This also includes on social media in any form if my work is visible.

You (as the buyer):

  • may not reproduce the artwork without my written permission.
  • may not alter, distort, or destroy the artwork.
  • retain the right to display the artwork in your home or business.
  • have the ability to purchase either full or partial rights to the artwork you’ve purchased. This can include purchasing my right to reproduce the art (so that I can’t make prints or products bearing the image).
    • Full and partial rights of artwork are purchased separately from the artwork itself, and are not included in the original purchase price.
    • If you’re interested in purchasing the rights to your piece, just let me know.
Do you ship overseas and to PO Boxes?2022-02-24T17:01:27+00:00

I do ship overseas, but I DO NOT ship directly to PO Boxes. If needed, I can ship to a receiving center near you.

Do you accept returns?2022-02-26T22:08:33+00:00

I do not accept returns or exchanges on original pieces. If your item was damaged in shipping please contact me as soon as possible with a photo of the damage.

Will you recreate another artist’s work?2022-02-24T17:03:37+00:00

Nope. I am so happy to serve you with my own style, but I will not replicate another artist’s work.

Will you paint my wall or paint over my existing canvas?2022-02-26T21:49:41+00:00

I do paint murals on site (contact me here and we can chat!). I will paint on canvases you already own if you bring it to me.

Can you create custom wallpaper for me?2022-02-26T21:48:26+00:00

Yes! Email me and we can go over the details.

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